Management is a foreign concept to ResCare - Case Manager BrightSpring Health Services Employee Review

This company does not RESPECT or CARE about their employees. ResCare does everything possible to sabotage their employees. My orientation was a down and dirty of employee expectations. The small employee handbook that I was given did not define anything and left many things open to interpretation. The handbook does not tell employees how vacation time is accrued nor does it define what constitutes excessive absenteeism. My direct supervisor lied to me in contradicted herself in many circumstances and talking to HR is a joke. I know first hand that there was racial and age discrimination that was/is still occurring within the company but nothing is being done about it. The people employed as management and supervisors are not qualified for their jobs. They were put into the jobs because the positions needed to be filled. Direction in doing your job is/was a joke. In a two month span how vouchers were prepared was changed 6 times causing adverse client effects. However, management pushed the blame to the employees working directly with the clients. Training is nonexistent. You constantly hear that we are in a learning curve with the new contract handling WIA and was never given a time frame on when the "learning curve would end" so we could have gotten written up for doing things wrong since procedure changed on a weekly basis. You can trust absolutely no one who works there. 99% of the employees that work there are out for themselves and could care less who they hurt or how they hurt them. I can say that those in management and supervisory roles have each others back. The employee has no where to turn. There is no employee advocacy with this company. It appears that employees are expendable and no one will be working for the company for any length of time. Management doesn't care whether an employee gets breaks or even their lunch hour but heaven forbid you have overtime. If you work through lunch you still get paid for 8 hours because under no circumstances can there be overtime unless preparing for an audit. I missed lunch while employed here many times and hardly ever took a break. It didn't matter to management that was happening. Respect and Care is the biggest lie of all.You are told from day one that ResCare is based on Respect and Care for clients, co-workers, partners, and management. I think someone needs to look up the definition of Respect and Care because I haven't seen a lot of that happening. In the area that I worked most everyone there was actively looking for another job. Very few if any employees were happy. There are two sets of rules. If you are a "pet" you can sit around and talk on your cell, walk around chatting with staff and basically doing nothing. If you are not you tow the line. You live in a tense scary work environment. During your probationary period management dreams up things to write you up for preparing their case to let you go.