Needs to be reported and SHUT DOWN. - Therapist Bright Start Academy Employee Review

Where do I begin? So many issues. - Director has no credentials for running such a business. Exaggerates and downright lies to parents of potential clients about her qualifications. - Other management staff also lack relevant qualifications. A PHD in forensic psychology/criminal justice, does not translate to a sound background in ABA. - Management engages in activities that are a breech of ethics. Use of physical restraints on children should NEVER occur, yet at BSA, it does. This is especially true when the staff have not received specific training from a recognized affiliation, eg. CPI, UMAB, etc. Director and management staff claims that staff do no need parental consent to conduct restraint on the clients, and that parents need not be informed of this practice. (Excuse me, say what!?) - Director and management often covers up many of the injuries that occur to clients, especially those that are non-verbal. This is done in fear of parent dissatisfaction and that parents would pull their children from service (loss of profits). - Director and management are all about the profits. In order to save on staffing costs, they rather group children who should be receiving individual treatment. E.g. placing aggressive clients in a group setting where he/she will aggress towards other clients, or placing 3 year old in a classroom with 5/6 year olds. Often, some clients are left to their own devices for hours, but parents, who are paying a hefty fortune, are given the impression that their child received individualized service throughout the day. - Staff are grossly underpaid, if paid at all. Company policy calls for unpaid training (which although illegal) is used as a strategy for Company to save money. Director and management also use this as a method to force unpopular employees to quit instead of firing them (and having to pay severance pay). E.g. therapist with years of experience suddenly being told that she/he needs to be retrained for weeks, but will receive no pay during this period. If you quit, be sure to time your last day on a pay day. That way youll only lose pay for 1 wk. Theres no way youre getting your last pay check. Vacation pay, forget it cos theres a 90% chance itll "get lost in the mail". Severance pay is foreign and unheard of to this organization. Goodluck trying to get what you deserve - No professionalism among Director and management. Staff are treated simply on the basis of who is "liked". No fair reward procedure. If they like you, you can get away from murder, if not, they will find ways to pin the blame for someone else's errors on you. Same applies to their treatment of parents. Director and management has no problem talking ill of parents amongst themselves and to other staff. For parents they like, they will bend over backward or make accommodations for; but for parents they don't, their children receive minimal services and poor quality treatment. - Director and managers will "manipulate" data/graphs to show parents that their children are "thriving", even when it may be in the child's best interest to seek services elsewhere. - High turnovers for a small organization. There are only about 10 staff on the payroll (including Full time and part time) at any specific time, but on average, the Company loses at least 1 - 2 staff each month. - SOOOOO MUCH MORE. Just ask any non-managerial level staff or former employee