Terrible conditions - Climb Leader BridgeClimb Employee Review

2.0
Dec 17, 2023
Recommend
CEO approval
Business outlook

Pros

*great fellow climb leaders and team leaders. *its a fun and iconic job to do for a little while.

Cons

Management doesn’t really care about staff. This place runs on the goodwill of the staff helping out doing extra climbs, working on days off, working ridiculously long days. Don’t expect to be compensated for any of this. Don’t expect weekend penalty rates. 12 hour days are common during peak. The pay is honestly terrible for the level of service you provide and management have no interest in paying climb leaders what they are worth. The turn over rate is crazy high. They don’t care. You are dispensable to them. They just want to charge sky high prices for the product while paying the people that deliver it crumbs.

Explore other reviews about BridgeClimb

4.0
Jan 8, 2021
Recommend
CEO approval
Business outlook

Pros

great perks, really fun team

Cons

long/weird hours sometimes, corporate side of the business could be annoying

3.0
Nov 5, 2025
Recommend
CEO approval
Business outlook

Pros

• Iconic location and truly unique product - hard not to smile when you remember you work at the Harbour Bridge. • Frontline team members are passionate and genuinely care about the guest experience. • Plenty of talk about values and culture - you’ll never be short on posters, presentations, and events celebrating them. • If you like observing organisational dynamics in real time, it’s a fascinating case study - almost like a soap opera on red bull.

Cons

• Values look great on paper. The team did a beautiful job putting them together. The real-world application… less consistent. • Senior leadership often demonstrates a flexible approach to standards - strict when convenient, relaxed when they’re the ones impacted. Double standards can feel like part of the operating model. • Favouritism and internal agendas can outweigh capability and experience. • “Culture” is referenced a lot. The lived experience varies depending which side of the door you're on. • Some are still learning key leadership fundamentals – feedback, fairness and transparency sometimes feel more aspirational than operational.

See reviews by: Helpful|Rating|Date|All