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      Bread Financial

      Engaged employer

      Bread Financial reviews

      Typical Call Center Job - Customer Care Representative Bread Financial Employee Review

      1.0
      Jan 10, 2025
      Customer care representative
      Recommend
      CEO approval
      Business outlook

      Pros

      -Work from Home -Good amount of PTO and PSL starting out -Internet Stipend -Nice computer/equipment

      Cons

      -Being on camera for training -Old systems/software -PTO must be approved or else it counts against you as an occurrence -Dealing with rude customers -Confusing trailing/residual interest on credit cards -Lack of flexible schedules -Unrealistic metrics

      avatar
      Bread Financial Response
      1y
      We value your honesty and we're sorry to hear about your cons. We definitely agree with you that we have great employee benefits! We wish you all the best in your career journey!

      Explore other reviews about Bread Financial

      5.0
      Jun 18, 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, family oriented, great pay opportunity, and growth.

      Cons

      Work could get incredibly slow.

      avatar
      Bread Financial Response
      3d
      Thank you for the review! We work diligently to ensure our compensation package is competitive with the market so it's nice to see those comments made here. We appreciate your feedback and thank you for your 3 years of support to the company!
      5.0
      Jun 18, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong learning and development opportunities Supportive and approachable team culture Encourages personal and professional growth

      Cons

      Some growth opportunities may take time.

      avatar
      Bread Financial Response
      3d
      Thank you for taking the time to write a review with us! We're happy to hear that your time with us has met your expectations! We appreciate your feedback as it helps us understand areas we are doing well and areas to improve.
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