Great pay but…. - Customer Service Representative Bread Financial Employee Review

3.0
Feb 8, 2024
Recommend
CEO approval
Business outlook

Pros

Great pay, nice supervisor. Great benefits for full time employees

Cons

Constant changes, hard to keep up with. Micro management systems. Lots of clients to remember different information can be overwhelming. Stressful work environment with huge customer demands. Expected to keep your cool even when customers are being quite abusive

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Bread Financial Response
2y
Thank you for stopping by to leave a review. We know it takes careful patience when working in this space and we appreciate the work you put in each and every day to take care of our customers. We never expect our Associates to take any verbal abuse from customers. Please work with your direct leader and HR on solutions and what you can do.

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5.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid working, friendly coworkers, and a great company to work for!

Cons

There are no cons at Bread!

5.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Everyday is full of learning, you will learn from your co-workers and build healthy relationship with them

Cons

Complex system, but I do believe that everything can be learn from.

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