5.0
Sep 3, 2015
Former employee, more than 3 years
Columbus, OH
Recommend
CEO approval
Business outlook
Pros
Pay is reasonable. Monthly bonuses for ranking Good benefits for full time employees 401k Friendly Option to work from home Flexible hours Unexpected Bonuses Great career job. If you work hard on your stats (payments per hour, idle time, calls per hour, etc.) you can move up pretty quickly.
Cons
Strict on Attendance Stressful Strict on Rank (Corrective action if you rank low too many times) Strict on Call Quality (Corrective Action for more than one zero call in a month) Seem to be favoritism with certain employees being denied for job opportunities for more popular employees. Gossiping Favoritism Leave of Absence can be a hassle