Run. - Talent Braze Employee Review

1.0
Aug 17, 2023
Recommend
CEO approval
Business outlook

Pros

Decent product. Some people are gems.

Cons

Talent organization is a disaster. At the very top were leaders who clearly did not know what they were doing and masked this through their constant promotion of “culture” and “inclusivity”. Shocker, it’s all a façade. There was no structure to the talent organization. No strategy. No utilization of data to support meaningful approaches to talent acquisition and retention. If you were favored by leadership, you would be rewarded for it. The complete opposite of a meritocratic work environment. Their whole approach to “DEI” and “inclusivity” included just saying the words over and over again while failing to actually act on implementing anything meaningful to create a truly inclusive and diverse environment. The talent org does NOT practice what it preaches. In general, the few POC hired at the company are often at entry level positions and don’t stay long. As a result, it is not a shock that most of the talent org was eventually terminated in such an inconsiderate and brazen manner. The worst part of the talent org was just the demeanor of leadership that can be summed up in no other way other than just fake. These are people that will smile in your face and tell you that you’re a vital asset to the team while plotting your termination in a subsequent meeting. This is all a shame, because despite the overwhelming negatives, the company does have a strong product and decent people. If you value strong leadership, well though out approaches to talent acquisition, pathways towards career progression, integrity, and a truly strong culture, DON’T work at Braze (especially in the talent org). As an added bonus, Braze is also becoming known for lowballing candidates and typically coming well below industry averages when it comes to compensation. So if you want competitive wages, especially in talent acquisition, don’t work here.

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Braze Response
2y
Hi there, Thank you for sharing your feedback with us. While we’re glad you appreciated our people and product, it’s important for us to address some of your concerns. Creating an equitable candidate and employee experience is a priority for us – both within Talent Acquisition and Braze as a whole. While no company is perfect and DEI is an ever-evolving journey, our Social Impact and People teams are continuously collaborating to foster an inclusive workplace. You can learn more about the concrete steps we are taking toward building a more inclusive culture in our latest ESG report: https://www.braze.com/esg-report. We would also like to assure you that we take any team restructuring very seriously and strive to approach any strategically necessary changes or terminations with fairness, kindness and transparency in mind. We’re sorry if that wasn’t your experience. If you’d like to further expand on your feedback, you can reach out to us any time via TalentReviews@Braze.com.

Explore other reviews about Braze

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, smart people, interesting work

Cons

No major cons to speak of

2.0
May 12, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Braze has a good product. Comp is average to slightly below average for the industry. A lot of smart people pass through the doors of Braze. Most of them don't last long.

Cons

Product: Between legacy tech companies moving into customer engagement and smaller startups with similar / cheaper products, Braze's future looks pretty bleak. Equity: Braze's stock price has been in free fall for more than a year and is still overvalued at $20. Your equity might be worthless by the time you vest. Career growth: Internal promotions are few and far between and are never based on quality of work or merit. More often than not, people with no understanding of the product or industry are hired to manage long-tenured experts who didn't need managing in the first place. Culture: High achieving, competent people at Braze are seen as a threat to leadership. They eventually get fed up and leave because they can't get promoted or are forced to answer to managers that were hired over them for jobs they deserved. When they leave, they take their expertise to competitors or other industries and 3 or 4 people are usually needed to do the work they leave behind. Leadership: Braze churns through VPs + middle management at an alarming clip. Great leaders quit because they're not prepared for the micromanagement they endure and can't actually get anything done. The ones that seem to stick were only hired because they worked at Zendesk w/ the CBO or at Salesforce with someone in the Sales org. Not because they have relevant management experience, understand strategy, or the product.

5
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