Good company ramping up to become powerhouse in the space - Anonymous employee Braze Employee Review

3.0
Sep 30, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Company has matured and has become leader in the space, signing bigger deals and renewals with major brands. Reliable benefits package Diversity and inclusion efforts have improved Friendly colleagues and peers A commitment to accommodate all employees personal requests for fully remote, hybrid, or in-office status.

Cons

Overall, your employee experience will depend mostly on your manager and the team members they choose to hire. Most managers don't take a sincere interest in your growth or aspirations, especially if it doesn't serve the bottom line of achieving OKRs or extends beyond the scope of your employment with the company. Work-life balance needs improvement. At the end of the day, it's just a tool to help brands market to their customers. The work you do doesn't have any impact beyond helping million/billion dollar companies make extra profit.

Explore other reviews about Braze

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, smart people, interesting work

Cons

No major cons to speak of

2.0
May 12, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Braze has a good product. Comp is average to slightly below average for the industry. A lot of smart people pass through the doors of Braze. Most of them don't last long.

Cons

Product: Between legacy tech companies moving into customer engagement and smaller startups with similar / cheaper products, Braze's future looks pretty bleak. Equity: Braze's stock price has been in free fall for more than a year and is still overvalued at $20. Your equity might be worthless by the time you vest. Career growth: Internal promotions are few and far between and are never based on quality of work or merit. More often than not, people with no understanding of the product or industry are hired to manage long-tenured experts who didn't need managing in the first place. Culture: High achieving, competent people at Braze are seen as a threat to leadership. They eventually get fed up and leave because they can't get promoted or are forced to answer to managers that were hired over them for jobs they deserved. When they leave, they take their expertise to competitors or other industries and 3 or 4 people are usually needed to do the work they leave behind. Leadership: Braze churns through VPs + middle management at an alarming clip. Great leaders quit because they're not prepared for the micromanagement they endure and can't actually get anything done. The ones that seem to stick were only hired because they worked at Zendesk w/ the CBO or at Salesforce with someone in the Sales org. Not because they have relevant management experience, understand strategy, or the product.

4
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