Great company, great people - Anonymous employee Braze Employee Review

5.0
Sep 9, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The onboarding is amazing; you really feel like you're being looked after and there's no expectation to contribute before you're ready. The people who work here are so nice - from bottom to top - they always go out of their way to help you in any way they can. The work is refreshing and it feels like we're all pulling in the same direction to make improve our customers' experiences.

Cons

You have to be careful to not work too long hours. There's no expectation to do so, but by being part of a 'can-do' company, we sometimes find it hard to know when to take a break - especially if we're dealing with multiple time zones.

Explore other reviews about Braze

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, smart people, interesting work

Cons

No major cons to speak of

2.0
May 12, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Braze has a good product. Comp is average to slightly below average for the industry. A lot of smart people pass through the doors of Braze. Most of them don't last long.

Cons

Product: Between legacy tech companies moving into customer engagement and smaller startups with similar / cheaper products, Braze's future looks pretty bleak. Equity: Braze's stock price has been in free fall for more than a year and is still overvalued at $20. Your equity might be worthless by the time you vest. Career growth: Internal promotions are few and far between and are never based on quality of work or merit. More often than not, people with no understanding of the product or industry are hired to manage long-tenured experts who didn't need managing in the first place. Culture: High achieving, competent people at Braze are seen as a threat to leadership. They eventually get fed up and leave because they can't get promoted or are forced to answer to managers that were hired over them for jobs they deserved. When they leave, they take their expertise to competitors or other industries and 3 or 4 people are usually needed to do the work they leave behind. Leadership: Braze churns through VPs + middle management at an alarming clip. Great leaders quit because they're not prepared for the micromanagement they endure and can't actually get anything done. The ones that seem to stick were only hired because they worked at Zendesk w/ the CBO or at Salesforce with someone in the Sales org. Not because they have relevant management experience, understand strategy, or the product.

5
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