Middle Management Needs Help - Anonymous employee Braze Employee Review

2.0
Jun 14, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Catered Healthy Lunches Parties Health Insurance 401k match (only after 3 years) Shiny swag for new hires

Cons

Long Hours No work/life balance and expect you to be available on Slack ALL the time Poor management

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Braze Response
7y
Thank you so much for your insights -- I really appreciate your feedback. While some of the items you mention are not my understanding (401k contributions are available day one with very competitive matching/vesting, we definitely promote work-life harmony, and are very strict with our guidelines for Slack and all other after-hours communications), I promise to investigate your concerns, and ensure that we are being consistent in our education and promotion of all programs! Thank you again! Allison Lee

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5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, smart people, interesting work

Cons

No major cons to speak of

2.0
May 12, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Braze has a good product. Comp is average to slightly below average for the industry. A lot of smart people pass through the doors of Braze. Most of them don't last long.

Cons

Product: Between legacy tech companies moving into customer engagement and smaller startups with similar / cheaper products, Braze's future looks pretty bleak. Equity: Braze's stock price has been in free fall for more than a year and is still overvalued at $20. Your equity might be worthless by the time you vest. Career growth: Internal promotions are few and far between and are never based on quality of work or merit. More often than not, people with no understanding of the product or industry are hired to manage long-tenured experts who didn't need managing in the first place. Culture: High achieving, competent people at Braze are seen as a threat to leadership. They eventually get fed up and leave because they can't get promoted or are forced to answer to managers that were hired over them for jobs they deserved. When they leave, they take their expertise to competitors or other industries and 3 or 4 people are usually needed to do the work they leave behind. Leadership: Braze churns through VPs + middle management at an alarming clip. Great leaders quit because they're not prepared for the micromanagement they endure and can't actually get anything done. The ones that seem to stick were only hired because they worked at Zendesk w/ the CBO or at Salesforce with someone in the Sales org. Not because they have relevant management experience, understand strategy, or the product.

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