High Performance Culture with Truly Exceptional People - Account Executive Braze Employee Review

5.0
Feb 20, 2026
Recommend
CEO approval
Business outlook

Pros

The culture here is truly special. There is a strong emphasis on community, from Employee Resource Groups to thoughtful programming led by the Employee Experience team, both globally and at the local office level. It genuinely feels like leadership invests in building connection, not just performance. The people are what make it exceptional. I have never worked with a group that is this consistently smart, driven, kind, and authentic. Hiring standards are clearly very high, and it shows in the caliber of teammates across the company. It creates a collaborative, high-performance environment where you are constantly learning from the best. I also genuinely believe in our co-founders, Bill and Jon. Their vision for the product and long-term strategy feels intentional and thoughtful. There is strong technical leadership at the top, and it gives confidence in where the company is headed.

Cons

Internal upward mobility can feel challenging at times, particularly around compensation adjustments for promotions. While growth opportunities exist, pay progression does not always feel aligned with the level of responsibility taken on, which can be discouraging for high performers.

Explore other reviews about Braze

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, smart people, interesting work

Cons

No major cons to speak of

2.0
May 12, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Braze has a good product. Comp is average to slightly below average for the industry. A lot of smart people pass through the doors of Braze. Most of them don't last long.

Cons

Product: Between legacy tech companies moving into customer engagement and smaller startups with similar / cheaper products, Braze's future looks pretty bleak. Equity: Braze's stock price has been in free fall for more than a year and is still overvalued at $20. Your equity might be worthless by the time you vest. Career growth: Internal promotions are few and far between and are never based on quality of work or merit. More often than not, people with no understanding of the product or industry are hired to manage long-tenured experts who didn't need managing in the first place. Culture: High achieving, competent people at Braze are seen as a threat to leadership. They eventually get fed up and leave because they can't get promoted or are forced to answer to managers that were hired over them for jobs they deserved. When they leave, they take their expertise to competitors or other industries and 3 or 4 people are usually needed to do the work they leave behind. Leadership: Braze churns through VPs + middle management at an alarming clip. Great leaders quit because they're not prepared for the micromanagement they endure and can't actually get anything done. The ones that seem to stick were only hired because they worked at Zendesk w/ the CBO or at Salesforce with someone in the Sales org. Not because they have relevant management experience, understand strategy, or the product.

5
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