Needs a general overhaul in management. - Therapist Brave Health Employee Review

1.0
Apr 18, 2026
Recommend
CEO approval
Business outlook

Pros

4-week vacation; sick days and holidays. CEUs provided. You get paid whether or not a client shows up.

Cons

Unrealistic expectations all around. There are constant changes to policies and work-related duties, and there aren't any training classes, just endless "job aids" (documents) that you are expected to know how to navigate without training. You are scheduled with "clients" that no one has spoken to for services, who never show up or never wanted the services (they referred by insurance or hospital), and when they don't show up, it lowers your numbers for required hours of care. You are only given an hour to do an intensive biopsychosocial for ALL clients, and are expected to do a Safety Plan, get past diagnosis, detailed eating disorder, trauma, and previous mental health details and history, hospital stay info., drug use history, rehab history, therapy and psychiatry history, all in one hour, so you can't even listen to the client who is expected to come up with all these answers without being triggered, and you have to rush them through it because you have another client at the next hour mark (clients are booked every hour on the hour and you can't be late!); and if your client hasn't filled out the consent forms, you are expected to help them fill them out and complete the assessment...all within the same hour. The support staff can't keep up with their quotas to fill for getting clients scheduled, so they no longer have to help with consent forms (and don't), and it all falls on the therapists to get everything done, with no extra time for documentation. I hope you can understand how stressful this is. Supervisors can try to be supportive, but they are stuck, too. The supervisors with any "power" to do anything, appear not to care about the countless concerns and complaints of being overwhelmed and company's unrealistic expectations; instead they try to gaslight you into taking blame for their poor management and poor training. Don't work here!

Explore other reviews about Brave Health

5.0
Sep 30, 2024
Recommend
CEO approval
Business outlook

Pros

good work, great pay, good benefits

Cons

too many hours a day for clients and no time for notes.

1
1.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Commute time for remote work “Job aids” for everything Training staff is very helpful

Cons

Promised 4 day weeks after 90 days then told if you don’t meet production you can’t get it. Productivity depends on patients showing up and despite all reminder efforts they still don’t show. They aren’t penalized but provider is. Inappropriate patients that should be discharged are shuffled from provider to provider when they don’t get the drugs they want. Patient satisfaction is priority over what is clinically appropriate for patient Providers are expected to do most of their own clerical work - patient reminders, updating addresses, firing patients (despite job aid stating it’s supervisor job to notify patients they’re fired) Multiple programs required for patient tracking and charting.

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