Success comes from taking initiative - Customer Success Manager BrandShield Employee Review

1. The best part is that the job is more analytical than a typical customer success position. 2. I like problem-solving and communicating with clients. 3. Solid tools and platforms 4. Teammate ready to share feedback, brainstorm solutions, and help each other 5. The hybrid setup is a huge pro for me.

Expect a certain level of unpredictability because online threats don’t care about business hours.

Strong and versatile product that's much in demand, so you’ll get to work with multinational companies. Career advancement opportunities. Reasonable expectations from the leadership. Hybrid work model. Pleasant office with nice people in it — no cliques or drama.

Can be difficult to handle the technical side of the job if you're from a non-tech background