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      Brand Collective

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      Brand Collective reviews

      Its alright - Customer Service Representative Brand Collective Employee Review

      3.0
      Nov 12, 2022
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      You'll make a connection with at least one worker, The email weekly about seminars for mental health and overall health

      Cons

      Manager has poor managing skills when it comes to the staff, all top managers are in Australia and they never respond to you so if you do come across an issue with your manager, you won't be able to do anything.

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      3.0
      Jul 18, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      fun environment, nice people. Great experience.

      Cons

      The pay and benefits were not good unfortunately

      1.0
      Jun 10, 2026
      Ecommerce manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Apart from the overall positive attitude and niceness of the average team member there is not much. The people are genuine and care

      Cons

      Lack of standards and processes Emotional and relationship based decisions Lack of clear direction and strategy Handling of customer data is below compliant and irresponsible Data-breach exposed employee personal information including passport and TFN.

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