Excellent place to work, with a few growing pains - Technical Writer/Editor BrainStorm Employee Review

4.0
Jan 31, 2017
Recommend
CEO approval
Business outlook

Pros

- It's an incredibly positive workplace. We have a very supportive group & atmosphere. It feels more like a family than a group of work colleagues. - The team I'm on prioritizes clear communication, and works towards it as a goal - BSI puts its money where its mouth is when it comes to taking care of their employees. We have excellent perks--flexible work schedules, endless soda, breakfast foods, & snacks, & a week of holiday activities with really nice employee holiday gifts (I got a 50-inch TV one year). - Excellent health coverage; as someone who has a long-term illness that is managed by pricey medications, our health plan saves me thousands of dollars per year. - Awesome culture club activities. "Fun" is an unofficial company value, and it shines through in everything about the company. A great example: we've seen the last two Star Wars movies at private screenings on the Friday they open (with the cost totally covered by the company). - It's an incredibly ethical company. I've never been placed in a position here that conflicts with my personal code of ethics. At other companies, I've been encouraged to stretch the truth, or to pressure customers to buy things they don't need. We are expected to do our very best, and to under-promise and over-deliver. It's refreshing. - We have something called the BOOM campaign. It's an opportunity to have management fund a "bucket list" item for a lucky BSI team member. They basically want to help us check things off our bucket list. We do a few of these per year; this year, one of our team members is going to chocolate/culinary school in Europe to become a chocolatier. Last year, a team member went to Ireland to find his adopted father's birth family. It's amazing. - BSI focuses on whole person. We emphasize work/life balance, with a work-hard-play-hard atmosphere. - They care that each person is fulfilled and happy in their role. - Upper management is very transparent with the goals of the company, and share their vision with every member of the team in our monthly meetings. It shows trust in each and every member of the BSI team. - I really love what I do in my role. I'm passionate about it, and I get a lot of satisfaction & feel rewarded by the work itself.

Cons

Most of the cons on this list can be attributed to growing pains. We started out pretty small, and have grown exponentially in the last 5 years. - Sometimes, I'm not sure who "owns" what, and there aren't clear boundaries between teams. Sometimes I don't know who my boss is and who to listen to when I get conflicting directions from different members of management or from other teams. - There have been a number of HR issues in the years I've been here, with no clear pathway to address serious issues. Everyday sexism is always an issue in tech, and it's definitely one here. We did win an award as being one of the best workplaces for women. However, the questions on that survey mostly regarded how well the company abides by the law in regards to equal pay, growth opportunities, etc. While that still puts us ahead of most tech companies, we have a long way to go if we want to be as competitive as larger companies in this area. Having a clear HR process would help that a lot. The non-HR process issue has been raised with at least one member of top management by multiple people on multiple occasions, but there hasn't been any action taken to put one in place. It's disappointing that they don't consider it a priority. I think this issue arises from BSI being a really fun-focused, casual work environment. Unfortunately, some people take that as permission to make jokes and share derisive opinions about minority, LGBT, or other disenfranchised groups. (Two people dressed up as a before-and-after transgender celebrity for Halloween, and I've heard disparaging remarks about LGBT people, "women in the workplace," and racial minority groups). It happens on the middle-management & team member level, and while it's definitely not endorsed by the top management, it's not prevented or addressed, either. Expecting everyone to be professional and inclusive isn't enough, since everyone's idea about what is professional and inclusive varies.

Explore other reviews about BrainStorm

5.0
May 12, 2026
Recommend
CEO approval
Business outlook

Pros

Massively strong culture with kind, down-to-earth people. You become part of the team quickly and it feels like family. Coworkers are willing to be mentors and coaches, and I've never seen any gatekeeping. Things are always changing so you'll never be bored!

Cons

Innovation and thinking outside of the box are a must. Not exactly a con, but worth noting that you'll often be expected to rework processes and tasks to be more effective and/or efficient. It can feel overwhelming but the community in the office is supportive and enthusiastic!

1.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to learn exactly what not to tolerate in your next role. Nothing builds appreciation for competent leadership faster than surviving this experience.

Cons

1. You’ll happily be expected to cover for coworkers when they’re on vacation, but don’t expect the same courtesy when it’s your turn. Funny how “teamwork” only seems to flow one direction. 2. PTO apparently comes with a seniority caste system. Long-timers can disappear like they’re European aristocracy on summer holiday, while newer employees get to fight for scraps. 3. Hands down the most disorganized product team I’ve seen in my career. Communication is inconsistent, priorities shift constantly, and clarity appears to be treated like an optional feature. Good luck getting the product team to actually answer your question. 4. The good old boys club is alive and well. If you don’t fit the dominant social/cultural mold, don’t be surprised if advancement feels noticeably harder. 5. Upper management loves the “do more with less” mantra, which is corporate code for “we’re not hiring enough people, so congrats on your three extra jobs with zero extra pay.” 6. Company-sponsored service projects seem less about genuine service and more about polishing the company image, sometimes with little regard for employees’ personal or family obligations. 7. Hiring practices raised serious concerns about fairness and consistency, with certain groups seemingly treated differently in ways that did not inspire confidence in an equitable process. 8. Middle management at BrainStorm deserves its own special mention. Somehow they’ve mastered the art of being simultaneously overinvolved in the wrong things and completely absent where actual leadership is needed. Expect endless meetings, shifting priorities, vague direction, and a magical ability to create process without solving problems. Decision-making often feels driven more by ego, politics, and optics than competence or employee well-being. Instead of empowering teams, they often add friction, confusion, and unnecessary bureaucracy to already stressful workloads. If you enjoy being micromanaged one moment and abandoned the next, you’ll fit right in.

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