Fast Growth & Stellar Team - Head Of Customer Success BoxKnight Employee Review

Flexible timings and easy work

Bad management and higher ups

The company has flexible hours and allows you to cancel your shift 24 hours before it begins. If you finish your delivery before your time is up and there are no more boxes at the warehouse for delivery they will pay you the remaining hours and you can go home. Customer service agents are extremely nice, caring and always willing to help.

A lot of times they send you to locations quite far and the distance between your last destination to your house could be 40 minutes which is non paid. They cancel your shift 12 hours before it begins and only pay you half the hours scheduled which is not profesional at all. Obviously, if we took 4 hours we have budgeted accordingly. The routes are not given to employees automatically which is not fair as some employees receive shifts in the west island much more often than others. The scheduler gets filled in a minute. You barely get the shift you want. Shifts chosen get cancelled quite often which is starting to become unacceptable as my whole week is planned based of thise shifts. Will probably start looking to work elsewhere.