Good if you need experience but don't stay here long get out ASAP - Customer Service Box.co.uk Employee Review

1.0
Nov 21, 2022
Recommend
CEO approval
Business outlook

Pros

* Relaxed * Due to terrible communication and management can get away with anything * 25 days holiday * Don't work bank holidays * Warehouse and returns workers are fun * Easy to get a job here

Cons

* Complete lack of communication * The in-house software they use to run the company is outdated and just terrible in many aspects * Anti-LGBTQ+ management * Customer service / office staff are undertrained and clueless * Lack of promotion opportunities * Pay peanuts * Don't train you properly, learn on your own *Higher ups look down on you like dirt

Explore other reviews about Box.co.uk

5.0
Nov 16, 2025
Recommend
CEO approval
Business outlook

Pros

Good benefits, good managers and colleagues, freedom

Cons

Overtime working sometimes but manageable

4.0
Apr 9, 2024
Recommend
CEO approval
Business outlook

Pros

Great Managers with Aaron & Cheryl. Able to progress within the returns team quickly

Cons

Cold warehouse. Went into adminstration

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