4mo
We are sorry to hear your experience as a client did not match what you were hoping for.
This past year, during challenging market conditions for some partners, we offered a lower-touch, lower-fee engagement option in select situations to continue our support. Over time, we realized that structure did not fully represent the depth of strategy, senior oversight, and proactive partnership that define our work, and we have since paused that model.
Our engagements are built around experienced leadership involvement, clear planning, and close collaboration with the brands we support. We are proud of the results we deliver when there is strong partnership alignment.
We respect that not every partnership is the right fit, and we genuinely wish you continued success.