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Boundless Learning

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Bound to Fail! - Student Support Specialist Boundless Learning Employee Review

1.0
Feb 6, 2024
Recommend
CEO approval
Business outlook

Pros

My team was amazing and I loved my manager. When times got tough, I could lean on my co-workers, we supported each other.

Cons

There are too many cons, which all transpired after the acquisition of Pearson (POLS) by Regent, which transitioned into Boundless Learning. Pearson was not perfect but they cared for their employees. Under Pearson, we had great benefits, a positive work culture and there was a healthy balance between work/family life/ect. Prior to Covid, we were working Hybrid and after Covid, we transitioned to fully remote and were told we would stay that way. Once we were acquired by Regent and started the transition to BL, all of this changed. Benefits were a mess, no severance, no match with 401K, micromanaged, forced to go back into the office 100%...to locations much farther than our former office, yet our team was spread out all over the US. No consideration was given for location or for the fact that many would have to pay daily for parking, which is not fully reimbursed. No tech support as well, the list can go on and on. SOO many layoffs took place of great talent. BL is now left with employees who are overworked and new hires seem young and inexperienced, I assume they are paid less as well. Almost everyone I know who is still working for BL is looking for another job due to the horrible and unstable work environment. Just a mess. Boundless Learning is a Boundless Mess. I do not recommend it to anyone! Please look elsewhere and avoid the frustration!

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Boundless Learning Response
1y
Thank you for sharing your thoughts. Our goal is to provide an exemplary work environment for our employees, so they can help us provide industry-leading service for our partners. We’d love to hear how we could earn 5 stars from you. If there's anything we can do to build on your experience and improve as we continue to grow, please feel free to contact us.

Explore other reviews about Boundless Learning

5.0
Mar 13, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The team is very knowledgeable and works really well together, creating a great company culture. The executive team is hands-on and always available, making sure everyone is on the same page. The onboarding process is smooth, with plenty of training and support to help you get up to speed quickly.

Cons

It would be great to see even more in-person collaboration in the office.

1.0
Mar 21, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are genuinely good people here. Kind-hearted, flexible, and very talented individuals I'd work with again at a different company

Cons

The company runs on chaos, and everyone knows it (even jokes about it), yet nothing changes. Priorities shift daily regardless of what you're working on, resulting in half-finished or low-quality output by necessity. Deadlines are routinely unreasonable. No one asks how long something will actually take, and hours are long as a result. Direction gets approved one day and completely reversed the next. People routinely step into each other's roles without a word. No coordination, no heads-up, just done. Boundaries aren't respected and no one seems to think they should be. Because leadership changes course so often, managers are stripped of real decision-making authority. Everything has to bubble up, which grinds progress to a halt while you wait for responses that may not come.

2
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