Store Manager for over 7 years with Boot Barn - Multi-Store Manager Boot Barn Employee Review

1.0
Jun 14, 2015
Recommend
CEO approval
Business outlook

Pros

Customers were by far the best in anyone could ask for in retail. The product is good however, they have gotten away from real western wear and more in to glamour. Real cowboys and girls need real western wear. It is the daily uniform for them and BB has pretty much taken that out of the stores. Hours weren't bad except Christmas time! (its brutal) PTO is awesome Discount is good except you have to wear the boots and clothing they sell so it could be a lot better. BB help your staff dress the part! Benefits were standard for a retail company

Cons

Their is no communication from upper management No one is home in HR, ever! People skills for DM's and RM's (this isn't high school its not who is most popular wins! these are real people jobs and lives your playing with) It’s never any fun to go to work for someone who is completely making you unhappy no matter how hard your team works its never enough! Or a DM that is so moody you never know what hammer is going to come down and who it will fall on! So if you want a job with BB I hope you have a high tolerance for drama because it is there and what I hear it has not gotten any better.

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5.0
Apr 15, 2026
Recommend
CEO approval
Business outlook

Pros

Easy job requirements Fun environment Get to dress up!

Cons

Very little hours Constant change/replacements within management

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Boot Barn Response
3w
Thank you for your feedback. We appreciate all you have done for the Boot Barn community.
2.0
Apr 28, 2026
Recommend
CEO approval
Business outlook

Pros

The work is extremely easy and repetitive. The supervisor on my shift is very understanding, they have a lot of game days for the holidays.

Cons

A lot of racism and favoritism kind of like high school, majority of the warehouse doesn’t speak English only the supervisors and upper management. They encourage laziness and over work the decent workers, if it’s a problem with anything it is not taken seriously or correctly once the senior manager don’t like you he tries to intimidate you and you can forget about ever getting a promotion. If you ever get a write up they never fall off and they will never let you become a lead or anything else no matter if it’s over attendance an accident anything it’s not in the policy but that’s the excuse they give so no room for growth people are really lazy sitting all around on there phones or hiding in the bathroom for hours it’s never addressed just more work for the decent workers no structure a lot of people there are friends and family so like I said it’s never any discipline. You can get hired and become a lead the next day without knowing a thing and they expect you to train them a big big turn over rate the lack of leadership is what makes the job unbearable. The benefits suck as well I pay for the highest plan but my out of pocket cost is still always extremely high and it’s no 401k plan either

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Boot Barn Response
3w
We are sorry to hear about your experience. Please contact humanresources@bootbarn.com so we may investigate this further.
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