Zero work life balance. Horrible culture - Assistant Manager Boot Barn Employee Review

1.0
Dec 26, 2025
Recommend
CEO approval
Business outlook

Pros

The staff are the people you spend your life with. In my case, most of my staff were great people and friends. It is a real shame that the rest of this job is a nightmare.

Cons

This company promotes a “great culture,” but the reality is very different. Turnover is extremely high, and work-life balance is essentially nonexistent. I was promised two Sundays off per month and at least one Saturday, which never happened. Instead, I was regularly scheduled 7–8 days in a row with no consistency. Scheduling often seemed to prioritize management’s personal availability, leaving the rest of the key holding team to cover holidays and long stretches without breaks. The commission structure is misleading, and employees are pressured to meet arbitrary KPIs that mainly benefit district leadership. Although HR claims to be supportive, raising concerns tends to make the work environment uncomfortable rather than better. The job itself is easy, but the culture is exhausting. Since working here, I’ve experienced depression and panic attacks due to the stress, lack of structure, and constant burnout. There is no real work-life balance, and employees are made to feel guilty for struggling.

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Boot Barn Response
3w
We are sorry to hear about your experience. Please contact humanresources@bootbarn.com to share your concerns.

Explore other reviews about Boot Barn

5.0
Apr 15, 2026
Recommend
CEO approval
Business outlook

Pros

Easy job requirements Fun environment Get to dress up!

Cons

Very little hours Constant change/replacements within management

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Boot Barn Response
1mo
Thank you for your feedback. We appreciate all you have done for the Boot Barn community.
2.0
Apr 28, 2026
Recommend
CEO approval
Business outlook

Pros

The work is extremely easy and repetitive. The supervisor on my shift is very understanding, they have a lot of game days for the holidays.

Cons

A lot of racism and favoritism kind of like high school, majority of the warehouse doesn’t speak English only the supervisors and upper management. They encourage laziness and over work the decent workers, if it’s a problem with anything it is not taken seriously or correctly once the senior manager don’t like you he tries to intimidate you and you can forget about ever getting a promotion. If you ever get a write up they never fall off and they will never let you become a lead or anything else no matter if it’s over attendance an accident anything it’s not in the policy but that’s the excuse they give so no room for growth people are really lazy sitting all around on there phones or hiding in the bathroom for hours it’s never addressed just more work for the decent workers no structure a lot of people there are friends and family so like I said it’s never any discipline. You can get hired and become a lead the next day without knowing a thing and they expect you to train them a big big turn over rate the lack of leadership is what makes the job unbearable. The benefits suck as well I pay for the highest plan but my out of pocket cost is still always extremely high and it’s no 401k plan either

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Boot Barn Response
1mo
We are sorry to hear about your experience. Please contact humanresources@bootbarn.com so we may investigate this further.
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