Super interesting businesses, but workers are just numbers - Anonymous employee Bolt Employee Review

3.0
Oct 20, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Interesting work, very challenging and dynamic. You'll always have lots (some would say too much) to do.

Cons

If you’re considering working here, be warned: the company’s leadership just implemented a mandatory return-to-office (RTO) policy requiring employees to come in 12 days per month, at least 2 days per week. This announcement was made without prior feedback or input from the people most affected—employees who have been successfully working remotely or with flexible schedules for a long time. What’s most frustrating is how leadership handled the rollout. After dozens—over 100 messages—from concerned employees about how this new policy impacts their work-life balance, child care arrangements, commute costs, and productivity, the response has been dismissive. Just get with it. The only compromise has been to double the time people can work remotely, if their performance is good and their boss approves, from 2 to 4 weeks a year. Otherwise it's been just a unilateral decision that feels more like control. Forget about autonomy flexibility trust and respect. Another minus, it's a huge ordeal to get promotions.

Explore other reviews about Bolt

5.0
Aug 12, 2025
Recommend
CEO approval
Business outlook

Pros

Supportive and approachable team members, meaningful projects that contributed to real business goals, exposure to cross-functional collaboration, opportunities to work with modern tools and tech, and a strong culture of innovation.

Cons

Pace can be fast for newcomers, limited long-term opportunities for interns, time zones sometimes made coordination challenging.

1.0
Oct 16, 2025
Recommend
CEO approval
Business outlook

Pros

There aren’t many pros anymore. The jobs come from ezcater who hires Bolt and other companies.

Cons

So many cons… Not fully transparent, much like a typical staffing agency that collects a lot and doesn’t want to pay much to the employees. You literally have to hold out until they add bonus after bonus, done in $7 increments, and starting at $19. It appears other drivers have learned to hold out until the offer increases to $30-$45 on average after bonuses are applied. Initially, offers were at least $25 minimum. They claimed the decrease was due to them not getting more jobs. They’ve pushed more jobs out since then, but the starting pay remains low. A customer told me they typically pay $50 for delivery fees and that does not include a driver tip. If a driver is tipped they will not know about it through Bolt. They hired GigSafe for their onboarding process within the past year and they are AWFUL at it. GigSafe sends premature messages saying your account is deactivated when your document (car insurance or motor vehicle report) is about to expire. They have deactivated my account for this same reason once without any notice that they needed an updated document. Customer service at GigSafe is very sensitive and will respond to you in a snarky way. Bolt does not really have customer service. You’re lucky if you can get someone to respond back in a timely manner when there is an issue, like late or missed payments and to add the last-minute bonuses they mention, which are now done EVERY single day…[BONUS ALERT]. You have to pay $20 to another third-party company (YardStik) for a MVR if you do not upload your own. The back and forth contact when issues arise will make you feel like it is a full time job. It’s mainly due to them not having solid processes. VERY supplemental income so have something else lined up for steady pay.

5
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