Pros
- If you join a good team you will find smart colleagues with strong energy. - Rapid company growth and chances to take ownership and develop. - Opportunity to influence products/processes in a scaling organization. - Summer summit and company parties are good. - Free snacks in the office.
Cons
- The Customer Support (CS) department can feel like a “lower caste” inside the company. People may treat you differently, like you’re less qualified. Some leaders (and the CEO) make it pretty clear (in meetings and for the public) that the departments that “really matter” are the tech ones—so if you’re not in tech, you can end up feeling like just a number. - Cut offs of expenses in customer service - - Processes and procedures can be a mess, and (in some teams) it feels like incompetent people end up leading. - It's clear that Estonians get an advantage over other nationalities—more growth opportunities and sometimes better pay for the same role. - Lots of politics inside teams. If you’re tight with the right people, your life gets way easier. - Estonia can feel like a tiny, overpriced “farm” in Europe: expensive for what it offers, and not that much to do. Even the airport can feel worse than a bus station when you want to travel. - If you’re not local, be aware you might land in a place that still isn’t very used to diversity (depending on where you work/live and who you interact with). - Compensation and benefits can feel like a joke. And some people think the IPO will never happen because the level of internal disorganization is massive. - Top management live in a bubble. Leave the Estonian bubble and learn how the real work is done.