Customer Service Representative - Anonymous employee Boardwalk Employee Review

1.0
May 3, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits are the only thing keeping people here.

Cons

Over the past 3 years this company has changed a lot for the worse. Directors and Area Coordinators are treating Boardwalk as a playground to line their own pockets. Some employees are exempt from working during their shifts, they are basically doing nothing at work because they work after hours for Directors and Area Coordinators as cleaners, landscapers and nannies. Special positions are created just so that Directors’ family members and friends can be hired on. Some of these hires have zero experience but brag to their staff that they are untouchable because of their relations. Human Resources is a joke. They are not here to help employees, but to look for gossip. Area Coordinators often tell employees they are not allowed to contact HR at all. When one employee complained about violence, she was asked how hard she was hit. Does this mean that if she wasn't bleeding, it was ok? They are not following their own policy of zero tolerance of violence in the workplace. Most people just clock in and clock out, doing bare minimum because they lost all respect and motivation.

Explore other reviews about Boardwalk

5.0
Jun 28, 2023
Recommend
CEO approval
Business outlook

Pros

Great people and great place to work.

Cons

Seasonal work not a permanent position

3.0
Dec 3, 2025
Recommend
CEO approval
Business outlook

Pros

This was a great opportunity to get some experience in retail and marketing.

Cons

The job was pretty changelling because I have to keep an eye on each and every person walks into the store.

See reviews by: Helpful|Rating|Date|All