Live up to your values - Anonymous employee Bluevine Employee Review

1.0
Apr 11, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The People. The teams at BlueVine are filled with amazing, genuine people that you can learn so much from. The Products. Building differentiated products for SMBs is challenging, but it can be extremely rewarding when you get it right. The Clients. Small business owners are incredible to work with and get to know. They face unique challenges and demonstrate incredible grit in building their businesses. Connecting with BlueVine clients opens your eyes to just how important small businesses are to their communities and the economy.

Cons

Leadership. There is an incredible gulf between the leadership team and a majority of employees. Issues that employees care and are concerned about fall on willfully closed ears in every format that feedback is received. Whether in small group settings or All Hands settings, the consistent response to uncomfortable but important questions are red herring arguments and abrasive and condescending tones that belittle employees' concerns and work to prevent topics from being brought up again. The fact that the same questions are raised time and time again indicates that people don't feel that they have received an honest answer or that their concern has been heard. Compensation. It is recognized across the organization that for most teams, compensation is consistently below market rate and merit increases are generally meager. This is confirmed by employees frequently interviewing elsewhere to benchmark their pay and by the employees that do ultimately leave and share with their peers and managers just how much of a delta there is. When this issue is raised to leadership by employees and hiring managers, it is met with the toxic and demoralizing response that working at BlueVine is not just about the money you make, but more importantly it is about the mission of what the team is trying to build. It is implied that if all you are worried about is money then you are not a culture fit for this "mission-driven" organization. It is as if it is physically impossible for employees to simultaneously care deeply about the mission of the organization while also caring about being paid fairly. Inequality. In parts of the organization, there is significant unconscious bias in leadership demonstrated consistently in hiring practices, lack of equal pay and career advancement for equal work, and microaggressions in day to day interactions. This is visible in the lack of diversity in both upper and middle management which has resulted in a lack of diversity of opinions. The presence of these factors are widely felt, observed, and discussed behind closed doors with little accomplished to counteract them despite calls for change. When incidents are reported to HR, nothing comes of it and those with influence in the organization are protected. Work-life balance. While of course it is not required to work long hours, the working hours needed to keep up with the workload are unsustainable. The workload is ever increasing as it is becomes more and more difficult to hire and retain employees due to uncompetitive compensation and an obstinate insistence that fully remote roles will not be allowed. The increased workload is framed as "growth opportunities", but your compensation never actually catches up to the level of responsibility that you have taken on. It was more common than not to work 14-16 hour days in addition to several hours on the weekend.

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Bluevine Response
4y
Thank you for writing a review. It is evident to me that you care about Bluevine and want us to do better. I have read your post carefully and would like to address your key points: * Leadership team: We provide our employees with multiple public (All Hands, small group meetings) and private (anonymous suggestion box, one’s manager) communication channels to ask questions or voice concerns. We created these communications channels to encourage open dialogue and transparency, which we highly value. I’m sorry to hear of your perspective on the discussion. Bluevine employees are encouraged to reach out to the People team with any questions or concerns that they feel needs further clarification. * Compensation: We strive to provide a competitive total compensation package, which includes cash compensation, equity, paid time off, and medical benefits to attract and retain our employees who are so instrumental to our success. We continuously benchmark our compensation package to the market and, while I hear that the cash compensation was a source of dissatisfaction to you, we feel our overall rewards package is competitive. This has also been supported by our tremendous growth rate this past year, bringing Bluevine’s employee population to over 500! * Equality: Diversity, equity and inclusion is critical to our success and is personally important to me. As an organization we continuously strive and make concrete efforts to improve on this front. I would have appreciated learning more details related to the concerns you raised on the equality front. I welcome you to reach out to me directly. * Work-life balance: Bluevine is a high-growth company leveraging its unique value proposition to build an innovative organization poised to transform small business banking solutions. Given the fast pace of expansion Bluevine is experiencing, we are hiring as quickly as possible to ensure the workload is balanced while striving to achieve our future goals. We try to make sure our employees take time off via our paid time off program, to which we’ve added 4 flexible holidays and increased our paid vacation days from 9 to 11 per year. We also work with our managers to encourage employees to take time off. I appreciated hearing that despite your negative experience, you value the people at Bluevine, the products we build and the customers we serve. Thank you for your contribution to Bluevine while you were here and for your feedback, we always appreciate suggestions on how to improve. Yael Malek, Chief People Officer

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Cons

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1.0
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