Creative Roles and Retail Roles Not Safe—Clueless Leadership Leaning Into AI - Manager Bluemercury Employee Review

2.0
Apr 30, 2025
Recommend
CEO approval
Business outlook

Pros

The immediate team is filled with kind, hardworking, and thoughtful people who genuinely respect work life balance...grateful for the camaraderie and support I experienced day to day

Cons

While immediate teams are filled with wonderful, supportive people, the same cannot be said for senior leadership. There is a consistent lack of support, professionalism, and basic respect from the top. Efforts to seek feedback or guidance are often ignored, and interdepartmental collaboration is undermined by ego and infighting. Shockingly, leadership has openly expressed intentions to phase out creative roles in favor of AI—yes, this was presented to staff. It's disheartening to see such disregard for the people doing the work. Proceed with caution: this is not a place where long-term growth or respect for your role valued.

Explore other reviews about Bluemercury

5.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

Good work environment great manager occasional gratis and discount

Cons

I really can not think of any

1.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

Business hours and get to meet some great clients

Cons

Lack of recognition for hard workers. No pay increase. Some employees are getting paid 30+ an hour at most stores and complain about a couple of cents from pay increase where people like myself is getting paid $10 less with no pay increase. Full time employees will do the most work more than anyone else, including management. Management also receives the most recognition over the employees that do the most work. This company has been bought out by Macy’s so I don’t think they care to hear what employees have to say.

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