Mismanaged and Mean - Retail Sales Associate Bluemercury Employee Review

2.0
Apr 1, 2021
Recommend
CEO approval
Business outlook

Pros

Flexible work hours, multiple locations, discount

Cons

Bluemercury used to be a company about uplifting our customers and building relationships with them. Now the company is so financially driven, they don't care about the clientele anymore. Everything is about building a sale and selling clients some products they don't need. It's sad because you can also see the customers are discontent with the way in which the company is going. They're hiring outside leadership from sales driven companies to drive Bluemercury into the ground. We were a high end customer focused company now we might as well be Sephora.

Explore other reviews about Bluemercury

5.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

Good work environment great manager occasional gratis and discount

Cons

I really can not think of any

1.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

Business hours and get to meet some great clients

Cons

Lack of recognition for hard workers. No pay increase. Some employees are getting paid 30+ an hour at most stores and complain about a couple of cents from pay increase where people like myself is getting paid $10 less with no pay increase. Full time employees will do the most work more than anyone else, including management. Management also receives the most recognition over the employees that do the most work. This company has been bought out by Macy’s so I don’t think they care to hear what employees have to say.

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