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      Bluefin Payment Systems

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      Bluefin Payment Systems reviews

      Needs better training - Premier Account Manager Bluefin Payment Systems Employee Review

      3.0
      Dec 29, 2023
      Premier account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      some teams function well together and support each other

      Cons

      training is very lacking, if I did not come from the industry I would not have known what I was doing. It took a long time to understand a lot of their systems which made it very difficult to properly support the customer. Additionally when I asked for help due to a lack of understanding sometimes I would not get an answer till the next day or later which also made for a poor customer experience.

      Explore other reviews about Bluefin Payment Systems

      5.0
      Aug 3, 2025
      Hr business partner
      Recommend
      CEO approval
      Business outlook

      Pros

      Fast-paced and dynamic environment – no two days are the same Employees are empowered to bring ideas forward and lead initiatives Excellent cross-functional collaboration and communication

      Cons

      Because the company moves quickly and encourages ownership, it can feel overwhelming at times if you're not comfortable with ambiguity or self-direction. You need to be proactive and adaptable to thrive here.

      5.0
      Jul 2, 2016
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Always evolving, opportunities to grow and learn more, great co-workers, exciting watching the company progress and help change merchant services! I love working here and believe in the products, support and commitment of each and every employee as they all help Bluefin achieve results bringing us to a new level of service, security and assurance for both their merchants and their employees!

      Cons

      Slow at times in the ability to get the new innovations to our merchants, but we're working on it!

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      Bluefin Payment Systems Response
      9y
      Thank you for taking the time to leave a review of your experiences at Bluefin.
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