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      Chaos! - Social Media Manager BlueSwitch Employee Review

      1.0
      Jan 27, 2019
      Social media manager
      Recommend
      CEO approval
      Business outlook

      Pros

      There are some interesting clients but unfortunately, clients leave this agency in droves! There's ice cream cake for birthdays and that is it.

      Cons

      There is little to no structure! 2 directors left back to back. I have seen so many talented employees just quit/laid off. The employee turnover is astonishing and not sustainable. From what I see, the staffs are short-handed and asking for more full-time employees falls on deaf ears. Not an environment to achieve your fullest potential. Stay away.

      avatar
      BlueSwitch Response
      7y
      Employee turnover is actually low enough that we know exactly who wrote this review. Unfortunately the only clients that were lost were the ones under this person's direct responsibility which is why we had to let them go after repeated mismanagement. We didn't have 2 directors leave back to back, we had 1 director that moved on after being with us for several years. The second one is still with us and in fact is the person this employee answered to and the one that recommended terminating them.

      Explore other reviews about BlueSwitch

      5.0
      Nov 27, 2024
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I had a ton of autonomy and flexibility to make decisions and do things the way that I wanted to do them, and had all of my decisions supported. Blueswitch does a good job of respecting their employees expertise, challenging them in respectful ways, and supporting them when issues come up. We did a lot of the core customer success check-in kind of stuff for clients, but additionally managed the projects large and small and helped develop solutions for new features. A smaller client load made this very doable and kept work interesting and challenging.

      Cons

      It's not really a good place for beginners, or those just starting off in the industry. I appreciated the autonomy and flexibility, others may need more structure in order to accomplish their goals.

      3.0
      Aug 7, 2025
      Tech support
      Recommend
      CEO approval
      Business outlook

      Pros

      you are trying to get experience in a fast environment in nyc this place is good for you

      Cons

      favoritism plays a big role here. you may not fit here if you are an open minded person

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