Pros
I enjoyed 3 and a half years within the team and I have to say I had a great time! The training was quit hard for me, but to use all the learned things on phone was nice and challenging. If you love to deal with customers than it will be fantastic to work for this company! Nice working hours, lots of benefits, like free gym, language courses, reduced flight tickets, meal vouchers for lunch to use in different restaurants and supermakets, flexipasses which you can use for solarium, massages and so... As well nice events are organized by the company. You can improve your language skills while using them all the time, you can make lots of friends from different countrys and you can learn a lot about different cultures. Thanks to all my 3 teamleaders which assist me in any situation, even if I had privat problems to solve. If you are willing to work and not just sitting around than you will have a great time there.
Cons
I have to say, like others before, the cleaning staff has to be removed! It is very important to have a clean desk in front of you when you will start to work, because it is not the case that you have the same desk every day!