Pros
Anything that was good at one point, no longer exists.
Cons
BlueGrace isn’t an organization. More like a corporate hell hole. At first, the modern interior in Riverview, the friendly faces, the cool break room, and the training programs look appealing. Shortly after, the smiles end, you find out training doesn’t exist (outdated SOP forms might), everyone is for themselves, a “team pod”, is just a corporate ladder of micro management, and long days of stress aren’t rewarded with pay, opportunity, or even recognition. Everyone in the department is fed up and overworked. Employee retention is a joke. Once you feel the lack of organization and get to know the incompetent management, your worth shines brightly - but to you only. New hire after new hire, our customers are used to it. Internal meetings and scrambling to fix failures are prioritized over daily customer service and actually getting the jobs done. You will be left in the dark with many customer complaints and nobody to go to. You will start with one or three accounts and then end up with many many more to be responsible for, because people quit. Embrace chaos does not mean create 90% of it then panic! If you are considering working for BlueGrace, or wondering why you’re still at this company, and if it’s “a good one”, consider the fact that they abruptly laid off a huge percentage of employees due to covid, stating they would hire them back later in the year and never did- reduced most folks salaries with intention to pay back the difference later in 2020 so they wouldn’t be “cash poor” in a pandemic, and never came through with the pay although they never lost any profits. But CEO boasts about how YoY profit gains are through the roof every monthly meeting. Benefits are the worst out of all the companies I have been at in the past. High premiums low coverage. Minimal PTO with no rollover, and feeling crappy about taking time off and disasters happening while you’re gone. No attainable bonus structures. BlueGrace is doing well. Bobby Harris is doing well. Employees, accounts, morale, are not important to executives. Eventually this company will crash hard from the lack of integrity!