Brilliant - Bench Jeweler Blue Nile Employee Review

5.0
Mar 11, 2025
Recommend
CEO approval
Business outlook

Pros

Had the best time here. Got trained on many aspects of the workshop and the staff are very nice and flexible.

Cons

Was made redundant unfortunately and wasn’t managed great but was happy to work there

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Blue Nile Response
11mo
Thank you for sharing your review! We appreciate you taking the time to give you feedback from your tenure with Blue Nile!

Explore other reviews about Blue Nile

5.0
Apr 27, 2026
Recommend
CEO approval
Business outlook

Pros

- One of the most diverse places to work. The overall company culture is great - people are friendly and supportive. Employee recognition is very well managed, which helps keep you motivated and engaged in your work.

Cons

One con is the learning curve associated with the business model. With multiple brands and systems in place, It takes time to fully understand how everything works. Could be addressed with training and inclusivity.

4.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Less competitive environment because it is not commission based, comparatively high hourly wage, the whole team gets incentives if monthly goals are made, the company's name is reputable so you get a good-looking experience on your resume, good team members, less worried about losing products because most of the showroom pieces are samples.

Cons

Not much real pieces to sell, complicated system and processes, the constant shipping shifts, no on-site jewelers, long turn around time for repair and resizes and salesperson have no control over the jewelry pieces which means 90% of the job is customer service. Also not a good choice if you are looking for commission based job,

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