Run, don't walk, away from this terrible place - Customer Care Hero Blue Beetle Employee Review

1.0
Dec 31, 2020
Recommend
CEO approval
Business outlook

Pros

A couple of very nice people work there. The customer care team has nice people working in it and you develop a close friendship with them. That group is very supportive of each other.

Cons

Where do I begin? The owner is a horrible person. He is very fake and does not care about anyone. Management to the Customer Care team is horrible and there is such a disconnect. They are very comfortable with degrading you and making sure you feel you are worth nothing. You're just a cog in the machine. Management, except for one person, really cares about you and makes you feel valued. Even she is limited because of the unstable owner.

Explore other reviews about Blue Beetle

5.0
Sep 12, 2025
Recommend
CEO approval
Business outlook

Pros

Opportunities for growth, great work life balance, positive workplace culture

Cons

I can not think of a con because overall it’s a pretty wonderful place to work!

1.0
May 14, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Always got a paycheck on time.

Cons

Spent many years here trying to improve the culture for everyone. The owner self sabotages everything. When the company is doing well he degrades his employees and will make you feel worthless. There is no family atmosphere and it is not a family run business. The owner has no family involved in the business at all. There is no room for growth or advancement. The owner will blind side you by taking away a bonus you have earned or changing policies without notification. Price changes for customers would change almost weekly as well. Any good employees that were there were let go if the owner didn't like an idea they had to improve the company. "Rules" for employees changed quicker than the seasons in Missouri and no one can ever keep up. Save your time, energy and sanity and go elsewhere. He also pays employees and friends of employees to write good reviews on all platforms and will try to pay people to take down bad reviews.

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