Pros
office environment, outside travel with mileage reimbursement. Great introduction to security industry.
Cons
My experience at BluGuard Security differed substantially from what was represented during the interview process.
The role was presented as a sales position supported by inbound leads from marketing, not a lead-generation role. In practice, leads were inconsistent and frequently cherry-picked by ownership. When representatives experienced slow pipelines, it was often because leads were being taken at the ownership level, while sales staff were simultaneously questioned about why their pipeline was not moving.
Although classified as a 1099 contractor, the role carried W-2–style expectations (set office hours, in-office cold calling, resistance to remote work and due diligence of scheduling). Compensation was commission-only. Draws could be negotiated but were later used against performance. Ownership would openly reference personal sales totals while representatives struggled to generate even modest commissions due to limited lead access.
Pricing lacked transparency. There was no standardized pricing sheet for Alarm.com products, leaving representatives fully dependent on ownership for margins and approvals. CRM oversight was excessive, and high-ticket opportunities were sometimes removed without clear explanation.
Management was highly controlling and dismissive of feedback, making improvement or collaboration difficult.
Advice to candidates: Clarify lead ownership, pricing authority, compensation terms, contractor expectations, and autonomy in writing before accepting this role.