ANALYTICS(HELPDESK) is a CLIENT SERVICE position ( via chat and phone) - Financial Sales and Analytics Bloomberg Employee Review

3.0
Jul 1, 2014
Recommend
CEO approval
Business outlook

Pros

Good benefits, very nice office and pantry. Most of the people you work with are very friendly and nice . Good training on how to use Bloomberg efficiently

Cons

- Analytics title and job description can be misleading - Most days involve sitting on a chair in front of 4 screens for 8- 9 hours a day and chatting with 3 -4 clients at a time helping them troubleshoot excel, giving out names of pages they can look for information - you are evaluated by how fast you answer questions, how many phone calls you make etc - your team managers rarely answer client chats themselves but are responsible for making sure you do as much as possible in the assigned time so many employees in this department can end up feel like burnt out machines - Some days can be very demanding/ draining with no breaks in between - due to nature of the job you will be told which hour to eat lunch and will need to ask permission to schedule time spent doing anything else but answering chats and phone calls ( example projects) - there is constant monitoring of everything you do - The skills you learn are only specific to bloomberg - You will most likely stay in this position on help desk(analytics) between 1.5 upto 3 YRS then the most common career path is sales - turnover rate is quite high as many people do not realize exactly what the job involves when they sign up - Low morale in this department

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5.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Free food, good salary, incredible Pro Bono opportunities

Cons

Lack of flexibility around RTO policy

5.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

Only a five-hour-per-week time commitment, which is very manageable with my class schedule. Bloomberg provides ideas for challenges and activities to host at my school, so I would not have to come up with everything from scratch. There is flexibility to choose when I table and to tailor the role around my schedule.

Cons

The budget for the program is tight, which is frustrating because advertising to law students is exactly how Bloomberg Law builds a dedicated user base. In my opinion, whoever makes the budget is not seeing the bigger vision. A lot of attorneys may not like Bloomberg Law, use it regularly, or ask their firms to purchase a subscription simply because they were never meaningfully exposed to it in law school. This is exactly why Lexis has taken over in such a big way: its presence and budget are felt at law schools across the country. If Bloomberg wants future attorneys to become loyal users, it needs to invest more seriously in reaching students while they are still learning which legal research platforms they prefer.

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