An inhumane company that values its information over its employees - Customer Success Block Employee Review

1.0
Apr 24, 2023
Recommend
CEO approval
Business outlook

Pros

The pay is competitive, the benefits are well out together, and the office culture is inclusive (despite the fact that the responsibility of building office culture is always punted to the employees all the way at the bottom of the ladder). These bread and circuses are nice distractions from the completely unfeeling, unempathetic underbelly of this corporate beast.

Cons

Don’t be fooled, a company as ungrateful as this has absolutely zero issues pushing you through the metaphorical meat grinder time and time again, getting your best work out of you, and then coldly kicking you to the curb without a thank you. Very few leads are actually supervised when it comes to interacting with their team members one-on-one; as someone who was subjected to cold, impatient interactions with leads time and time again, it really calls into question this company’s ability to discern between truly good people and ruthless cutthroats who will make them the most money. On top of that, I can’t tell you how many times I heard pithy buzzwords being thrown around like “growth mindset” and “honest, open communication” but then witnessed peers and leads making choices in the opposite direction. Unfortunately, retaliation is very real, and pointing out issues like these will result in secret investigations done behind the scenes where everything you’ve ever done on company property (digital and physical) will be scrutinized to oblivion. This is not a company that will protect you, your peace, or your life. They will siphon your talents until you’re dry, and fire you without even giving you an opportunity to speak. Block? More like block this company from leeching off of humanity.

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Block Response
3y
Thank you for sharing your experience with us. We take concerns like these seriously and would appreciate the opportunity to gather additional information and feedback. Please contact us at glassdoor@squareup.com, so we can look into your concerns and take appropriate action.

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Cons

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Cons

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