5.0
Nov 28, 2021
Current employee, less than 1 year
Saint Louis, MO
Recommend
CEO approval
Business outlook
Pros
+Generous benefits, stock options and WFH stipends +Diverse workforce +Choice for 100% remote work or hybrid office/WFH +Supporting small business owners with their websites is rewarding work +Well-structured day with breaks included throughout shift +Time flies really quickly during peak hours
Cons
-Won't get to participate in company activities as much since you'll be on the phones or emails -Training can have a high learning curve for the technologically challenged -Sometimes the business owners are stressed out and not the most patient over the phones when they need support -Talking over the phone can be mentally draining