Great benefits overshadowed by poor leadership accountability - Customer Support Manager Block Employee Review

2.0
Jul 3, 2026
Recommend
CEO approval
Business outlook

Pros

Excellent benefits, great healthcare, good PTO, many great people

Cons

Upper management is blind to the competency and behaviors of leadership. Managers with multiple complaints of sexism, unprofessional behavior and incompetence rarely face accountability. HR is not what you expect from an HR department. Everyone knows not to ever go to HR for help or to report what is happening because the bad leaders are always protected. A few years ago, it was a great place to work. Now I would recommend staying far away.

Explore other reviews about Block

5.0
Jun 28, 2026
Recommend
CEO approval
Business outlook

Pros

Strong eng. culture, although that was partly in decline. Great coworkers.

Cons

Wants to feels like a startup, but functions like big corp.

5.0
Sep 26, 2015
Recommend
CEO approval
Business outlook

Pros

Lots of benefits. Gym, free food, showers, Close to transit Good food Good software practices Is this twenty words yet

Cons

I would say that there aren't any cons really. I'm just trying to fill this space with 20 words

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