Servicing role rather strategic - Client Experience Manager BlackRock Employee Review

2.0
Nov 11, 2024
Recommend
CEO approval
Business outlook

Pros

Global Company Exposure to your CV

Cons

Lack of Training: There is insufficient investment in employee development and skill enhancement. This limits growth opportunities and prevents team members from reaching their full potential, impacting both performance and job satisfaction. Lack of Support: Employees often do not receive the necessary guidance or resources needed to perform their roles effectively. This can lead to increased frustration and a feeling of isolation when tackling complex tasks or challenges. Lack of Agility and Decision-Making: The organization struggles with adaptability and responsiveness. This rigidity results in slow decision-making processes and an inability to pivot quickly in response to market or client needs, potentially hindering competitive advantage. No Structure with Servicing and Strategic Management: The company lacks a coherent framework for client servicing and strategic account management. This disorganization leads to inconsistent service delivery, unclear responsibilities, and missed opportunities for strategic growth.

Explore other reviews about BlackRock

5.0
Jun 7, 2026
Recommend
CEO approval
Business outlook

Pros

Surrounded by top talent, Lots of opportunities for career growth

Cons

Large organization, so decision-making and processes can sometimes move more slowly than in smaller firms.

4.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of opportunity to work on project teams. Lots of exposure to senior leaders in HR and the businesses. Great collaboration in the One BlackRock spirit. Benefits to support employees and their families are good.

Cons

Workload can be challenging at times. However, you are gaining a lot of new skills in a short prior of time and the ability to work with leaders is worth it.

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