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      Bitsight

      Engaged employer

      Bitsight reviews

      Going downhill - Customer Success Manager Bitsight Employee Review

      3.0
      Aug 29, 2025
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Unlimited PTO and you are encouraged to take it, flexibility on how often you want to come into the office

      Cons

      Constant layoffs, everyone was afraid for their jobs, plus the teams they chose to make cuts to made no sense and were very damaging to customer experience. They preach a warm, fuzzy "people first" culture, but that has not been the case for quite some time. I was afraid of an impending layoff for basically the entire time that I worked there. It is also a very gossipy culture where word gets around to everybody about everything, whether it's relating to your performance as an employee or even things about your personal life.

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      3.0
      Jun 9, 2026
      Analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      - Lots of opportunities for cross-functional work/working with senior-level SMEs - EOY Bonus (usually) - Great benefits (Flexible PTO policy/stipends)

      Cons

      - Exec suite does not care about you! - Pay is not competitive; was paid significantly less relative to market for experience (didn't realize this until too late, mgmt wouldn't adjust salary either) - No cost-of-living raises over the 2 years I worked there (No raise at all, ever, actually! And no support to be promoted from within) - Layoffs occur twice a year, and everyone is replaceable

      4
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