Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Bitsight

      Engaged employer

      Bitsight reviews

      customer support - Technical Support Analyst Bitsight Employee Review

      5.0
      Sep 10, 2022
      Technical support analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Customer support from home. BitSight strives to empathise with customers, therefore majority of customer interactions are positive ones. Easy to work with management/relatable.

      Cons

      Not an easy product. Dedication and persistence needed for adaptation into the role and the actual product.

      Explore other reviews about Bitsight

      3.0
      Jun 9, 2026
      Analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      - Lots of opportunities for cross-functional work/working with senior-level SMEs - EOY Bonus (usually) - Great benefits (Flexible PTO policy/stipends)

      Cons

      - Exec suite does not care about you! - Pay is not competitive; was paid significantly less relative to market for experience (didn't realize this until too late, mgmt wouldn't adjust salary either) - No cost-of-living raises over the 2 years I worked there (No raise at all, ever, actually! And no support to be promoted from within) - Layoffs occur twice a year, and everyone is replaceable

      5
      See reviews by: Helpful|Rating|Date|All
      Related searches: Bitsight jobs | Bitsight salaries | Bitsight benefits | Bitsight interviews
      Bitsight reviewsBitsight Technical Support Analyst reviewsBitsight review