Emotionally and Physically draining
Unsupportive upper management
Rumours and gossiping
Gaslighting
Senior management
Bullying
Unrealistic Targets - not achievable, all based against high earning stores.
My experience with Bird and Blend destroyed every shred of self worth I had, my confidence hit rock bottom, my emotional well-being beyond damaged - it has taken me over a year to be able to write this and it still brings all of these emotions flooding back to me.
Yes men/women/people only! If you dare to step out of line or ask questions make sure you are prepared for the backlash!
After some questionable experiences and quite frankly appalling treatment I submitted a formal grievance.
Upper management ‘investigated’ but the entire thing was a complete farce….investigated by them, the same team and people my grievance was towards, I wonder if you can guess what the outcome was?
Their answer to bullying from upper management was that ‘everyone deserves a chance to make mistakes’ - I can see from other posts on here there has been rather a lot of “mistakes” made.
How a company can claim to be so ‘people driven’ and talk so much about caring for their staff and then treat SO many this appallingly is astounding to me.
In surrounding months to my resigning 7 other store managers/trainee manager (some of the best people I have met!) also left their positions also!
I poured absolutely everything I had into my store, i had built a really safe space for my team and the community, garnered a loyal following and had so many incredible regulars.
In my last couple of months, I noticed the difference of corporate influence trickling down, it becoming less and less about the people and more and more about money and targets. It’s a business, I understand that, but if you want a bespoke service that gives every customer an incredible experience then you cannot push through enough transactions a day to meet these unrealistic monetary goals.
