Cliquey & Unprofessional - Customer Service Advisor Bionic Employee Review

2.0
Mar 27, 2026
Recommend
CEO approval
Business outlook

Pros

If you’re young, you will work amongst a lot of young people. It is a very social work place with plenty of opportunity to mingle with other departments.

Cons

Little room for progression after a certain point. It’s a place that promotes people based on friendships and their relationship with management so you have to play the game or you’ll be left behind. It’s very cliquey and I believe the environment enables & normalises a bullying culture. They will happily increase the workload whilst the salary remains the same and they will constantly shift the goal post for what it means to be doing good work. Inconsistencies & lack of cohesion in the way different departments work with each other.

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Bionic Response
1mo
Thank you for taking the time to share your feedback. We take concerns about bullying very seriously and do not support or tolerate bullying in our workplace. Creating a respectful and inclusive environment is a priority for us, and we are committed to upholding these standards. As a next step, we would welcome the opportunity to speak with you in confidence, to discuss the matters you have raised. If you would like to do this, please contact HR@Bionic.co.uk, and a member of the team will be in touch.

Explore other reviews about Bionic

5.0
Apr 14, 2025
Recommend
CEO approval
Business outlook

Pros

Lots of knowledge and kindness all over the place

Cons

Lacks of appreciation but kinder

3.0
Apr 1, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good & friendly team, lots of prizes to be won for good sales and hard work (food outings at the pub, iPad's etc)

Cons

Very strict and not much freedom when it comes to break times (have to be there exactly on time or you get punished), no phones until it's break time and etc.

2
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Bionic Response
10y
Thank you for your feedback - we're glad to hear you enjoyed the incentives we run. As a fast paced company we do work hard during work hours, but like to ensure this is rewarded with many benefits and incentives. If you wish to discuss this in more detail please do give me a call on 0207 654 8786.
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