Pros
Gift cards Show tickets Appreciation days - depends on schedule and location Decent benefits Employees are nice. My coworkers in my greater department were helpful – well informed people Better than some company cultures Skill building opportunities Fair SEL policy Good balance of hiring internally and externally - all just need to be trained thoroughly. Pays ok if you live outside of Asheville, or a multi-income household with few other expenses-same as most places around here which also don’t quite meet the local cost of living. Being at a lower but still supervisory level, I did a 2nd job and sold belongings to make ends meet but that's just the norm at this point. They have some financial services available if you’re particularly struggling. Some people can get extra hours, but if you already work 40 hours, overtime isn't allowed in most cases. As I decided to leave, it seemed there was starting to be accountability by new leadership so hopefully things are better.
Cons
-The company is large for the area, but theres larger companies that are much more flexible. -PTO policy isn't great- starts at 5 days plus holidays which can be used as PTO. Total of 2 weeks. Outside this company, the norm is 2 weeks PLUS holidays totaling 4 weeks. But year after year you can build up more base PTO days. -Frontline and many BOH employees have uniforms. The rest have a business casual dress code. Their definition leans full on formal. They scrutinize some, usually younger people, while others violate dress code without issue. -Specialized systems could be updated / more user friendly. The main one I had to use wouldn’t allow me to zoom in to see all the little words/numbers I had to enter and I couldn't print certain pages. Other cons are based on my personal experience only. Things vary by department and smaller teams: - Disorganized, conflicting information, rework. - I’d get instructions, follow them, and be told work was wrong. If I showed where I was given those instructions, I would be blamed for not asking for things I didn’t know I needed. Full info was withheld. -I began asking other teams and business partners who were nice enough to clarify upfront. Managers had issues with that too. -After coworkers left, I kept being told a position would open. Instead of saying different dates, I would have appreciated it if they were upfront that it would take 12 months. I did the work of 2+ people for a year, plus more daily and weekly responsibilities added on top of that with bizarre expectations that I could complete double work in the same timing. There was no additional compensation - thats unfortunately legal in this state. -Multiple supervisors wanted their things prioritized with no timeline. I can't read minds. They were often unavailable for questions. -Multiple projects that take 2 and 3 days to complete cannot be done within 1-2 days without flexibility or allowed overtime. I explained, offered time saving solutions and was told no to it all. -Lots of assuming and accusing. Supervisors gossiped, sent passive aggressive messages, then addressed things months later in reviews accusing me of poor time mgmt, of changing data only they touched, and of not taking initiative. - Massive workload, short staffing, and lack of correct instruction were unconsidered. They claimed their adding due dates (which only happened for a week and were improbable) improved my output. In reality, reduced budget and a slow season improved it because there was less work to do. I just felt the need to agree with everything they said to keep moving. -No clear way to request PTO. I’d request off 3-4 weeks ahead of time, but once on the calendar people claimed they were unaware after they already gave permission and suddenly claimed I should have used PTO earlier and that I couldn’t take off certain days. I checked, that was entirely false for my position. I should have rightfully been able to take PTO without the questioning and guilting. -Another rule was suddenly formed that I had to take my break within a certain time but didn't specify what that was. Otherwise they assume you're “not coming back” despite seeing your stuff and “knowing you’re coming back.” This is where supervisors lost a lot of credibility. -Other businesses are open during the same working hours so you sometimes you have to take a break outside of a specific 30 minute interval. When you do have time for breaks, time is counted closely. -Work travel to other locations is counted against break time, which I feel is wrong. -Managers have no right to ask subordinates to tell personal business of what they do during breaks or PTO. -Last minute meetings and projects make it hard to keep appointments. So I used scheduled PTO for appointments and errands. -Regardless of what supervisors say, you CANNOT use wellness hours for dr. appts- that is something different. -You need to be in your seat well before your start time …just not too early or that's a problem too. -Even if you do a position where you don’t relieve, or interact with anyone 1 minute late due to medical issues like a.m. fainting spells, getting rear ended, a flat - it's still written up. -The policy says no penalty before 5 minutes. But they claimed 1-4 min late still "violates" the grace period. If that were true, what would be the point of having the grace period? -Rules are being interpreted differently. Meanwhile no complaints for staying after hours to finish work or working off the clock. -I was told to talk to HR about the fainting medical issue as it was "not real" but people got upset that I didn't share the contents of the private conversation. Meanwhile everyone in my office could work from home, except me. -Managers did not communicate when they would go on vacation. -They wouldn’t show up to or be very late to meetings THEY scheduled without saying anything. -Some of us come to work to focus on our work, not to entertain supervisors. I did not understand their preoccupation with who I speak to in the company. We are not in grade school. Why gossip, kiss up and validate to gain status when you could just do your work?