Pros
I have worked at Billtrust for the past three years in Hamilton, NJ and couldn't speak higher about the culture and the people I work with. Everyone in the Professional Services department is passionate about their job and gives incredible effort to get the job done. There are no islands in the department and people expect questions, and collaboration to get clients live. The direct management team is very responsive to team members needs and is very willing to work with us on flexibility to work from home at times. There are no taboo subjects and open communication is not only welcome it is expected between team members their managers. Overall, I find Billtrust to be a great place to work, and will continue to recommend and refer people to join us. We are growing extremely rapidly which gives a lot of opportunity to grow in your career if you are hard working and willing to put in the time.
Cons
Billtrust is very fast paced. Like most growing companies a 40 hour work week is not enough time to perform your job at a high level. People looking at Billtrust must be a go-getter or you will quickly fall behind the rest of your teammates. Unfortunately, what comes with rapid growth is priorities change consistently. If you are not great with change and going with the flow this can be a difficult place to work.