Not good - Field Service Engineer Bill Smith Employee Review

It was so good and you got money.

I came hom from work and wouldnt see my kids till the next morning

Great people working in the stores, helpful management

The company has good managers at the store level, but it is a rigid organization where the work processes seem stuck in the 1980s (they still use fax as a communication tool between departments). Employees are required to work six days a week from November to February, and the commission rate is only 4-5% regardless of sales volume. Spiffs are the main supplement to monthly income, representing approximately 40% of total earnings, but they are paid by the vendors, not the company. If you work six days a week, you’ll end up logging around 52 hours per week, with a base salary of $800 before taxes, making the hourly compensation approximately $15 to $16. As for the workflow is highly manual, requiring excessive focus on post-sale activities since there is no automation in the process. Additionally, each department operates differently, making the sales process unnecessarily lengthy and complex.