Pros
The only redemption is the incredible shift leaders at the store I worked at who were repeatedly exploited by their boss.
Cons
UNIONIZE THIS PLACE!!! They pay starvation wages (Starbucks pays $15 and local shops at least get decent tips) We got no scheduled breaks, paid or unpaid no matter how many hours you work. Constantly scheduling outside of multiple peoples availability. No store manager. No trainer nor do you get trained other than an 8 hour video that you watch at home. Any advocating for workers rights or your schedule to adhere to your availability will get you fired. People getting cut, burned and bruised left and right. Terrible safety standards. Calling in will get you fired (very inconsistent, no standards) Disgusting facility that is barely regulated by the "owner/operator". I tried to reach out to the home office and Samantha, the communications operator, told me directly that "home office is to help the owner/operator" and that they're "not able to offer specific guidance with employment". PLEASE TIP THE BARISTAS!!! SO MANY OF US WERE STRUGGLING FOR MONEY!! ONE OF MY COWORKERS *PASSED OUT* THE DAY THEY FIRED ME BECAUSE I CALLED IN *ONE TIME*.