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Best company culture + invested in your success - Marketing BigCommerce Employee Review

5.0
Aug 25, 2015
Recommend
CEO approval
Business outlook

Pros

Bigcommerce is one of the most unique, creative and inspiring places I've ever worked. They encourage teams to achieve things greater than the whole, allow you to take action on your ideas and make them happen, and will invest in your success - financially and personally. The executive team is accessible and loves to hear from every level of the business. They share the goals of the business (as every employee is a shareholder) to help us all work towards the same goal. Additionally, they have culture groups that allow you to join in wherever your passions are - fitness and health, community engagement or just having fun with colleagues. I personally take advantage of all of the groups and it's created bonds with my team mates that I don't get a chance to work directly with. Finally, the perks you hear about in your interviews and online are great. You'll never go hungry at Bigcommerce, have a lack of fun things to do with your breaks or be discouraged from having work life balance. I know that when I take off, my team has my back and won't let me fail. You want to work here.

Cons

Since Bigcommerce is a fast-growing company, there are changes. People who are not comfortable with change may be caught off guard and have a hard time adapting. I personally thrive in change - it keeps things exciting. Just know that the changes are meant to keep the company moving forward in the most successful way possible.

Explore other reviews about BigCommerce

5.0
Jun 4, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There is a lot of new leadership breathing newness into the company. There is a rebrand on the horizon, different focuses and positioning, complimentary portfolio products, brilliant staff, new company values and more.

Cons

There has been a ton of change and while the new leadership is great, they are still getting their touch on things. This isn't all so much a con in general as it is to absorb, communicate, explain and soak in.

1
avatar
BigCommerce Response
1y
Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share, please feel free to email us at ta@bigcommerce.com or reach out to your HRBP.
4.0
Feb 21, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- BC hires great people - Is finally focusing on the product and its ideal customer rather than trying to be a product that it isn't. - Supportive culture - Good work life balance - Senior and Director leadership is caring and supportive - Really positive outlook for the product

Cons

- Has cut 10% of staff every year for the last 3 years and last year they cut most of their top performers that brought in the most revenue - No 401k match (although they may now) - Lower pay than most tech companies for the same roles - Either BC has the right people in place or they have the right direction to work in with the right leadership but never both - If you are remote, you aren't invited to the office much even for kick offs or planning. So you will feel a bit secluded. - Not much room for career growth as they keep cutting people

1
avatar
BigCommerce Response
1y
Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you enjoyed your experience here. If you have any further feedback to share please feel free to email us at ta@bigcommerce.com.
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