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Look elswhere - Anonymous employee BigCommerce Employee Review

1.0
Aug 31, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good work-life balance, the pay is decent, catered lunches and beer fridge are nice (but who doesn't have this nowadays in the Bay Area?).

Cons

Leadership is rotten at it's core, they talk a big game, but it's all BS. They speak of culture but the reality is the culture is just hyper political.

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BigCommerce Response
8y
Thank you for the feedback. We are disappointed to hear that your experience has not been positive overall. We believe culture is an outcome of its people and how we work together. This means speaking up when things aren’t right and taking action when needed. Our survey process is one method to do this. We take the feedback seriously and we have seen year over year improvement in the results since its inception. As a company, we view our success in terms of our growth and not necessarily through an IPO. Shareholder opportunities are just one of the MANY reasons employees choose to work at BigCommerce. We work hard to attract and retain the best talent in the industry and strive to make every employee experience positive. Thank you again for your feedback.

Explore other reviews about BigCommerce

5.0
Jun 4, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There is a lot of new leadership breathing newness into the company. There is a rebrand on the horizon, different focuses and positioning, complimentary portfolio products, brilliant staff, new company values and more.

Cons

There has been a ton of change and while the new leadership is great, they are still getting their touch on things. This isn't all so much a con in general as it is to absorb, communicate, explain and soak in.

1
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BigCommerce Response
1y
Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share, please feel free to email us at ta@bigcommerce.com or reach out to your HRBP.
4.0
Feb 21, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- BC hires great people - Is finally focusing on the product and its ideal customer rather than trying to be a product that it isn't. - Supportive culture - Good work life balance - Senior and Director leadership is caring and supportive - Really positive outlook for the product

Cons

- Has cut 10% of staff every year for the last 3 years and last year they cut most of their top performers that brought in the most revenue - No 401k match (although they may now) - Lower pay than most tech companies for the same roles - Either BC has the right people in place or they have the right direction to work in with the right leadership but never both - If you are remote, you aren't invited to the office much even for kick offs or planning. So you will feel a bit secluded. - Not much room for career growth as they keep cutting people

1
avatar
BigCommerce Response
1y
Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you enjoyed your experience here. If you have any further feedback to share please feel free to email us at ta@bigcommerce.com.
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