Not what I expected - Customer Support Technician BigBelly Solar Employee Review

1.0
Sep 2, 2022
Recommend
CEO approval
Business outlook

Pros

only pro when I was there was the Red Sox game when we went

Cons

Was not what I expected low pay They framed it as a technical support job and it was more so dealing with the angry customers. Very confusing warranty, customers would frequently try to get warranty replacements, Managers would get mad at this and you would have to deal with the angry customers when the warranty replacement was not approved.

Explore other reviews about BigBelly Solar

5.0
Nov 2, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Small team with the opportunity to grow as the company grows.

Cons

Still acts like a startup with very few processes in place.

2.0
Sep 27, 2024
Recommend
CEO approval
Business outlook

Pros

Great new way of keeping our cities clean while providing Wi-Fi to local communities for help finding parking, local destinations, and all other types of internet fueled progression.

Cons

Basically a revolving door of new employees. Always having to train new people which slows production a quality control. Plus too many people micro managing things that should have nothing to do with their skill set and why they were hired.

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